Eligible flights

An attendant may travel with you at no charge if you are travelling only within Canada on:

  • An Air Canada flight
  • An Air Canada Express flight operated by Jazz, Sky Regional, Air Georgian and Exploits Valley Air

Please note that all applicable taxes remain payable, except the Gander Airport Authority’s Improvement fee.

How to book

Here’s what you need to do to book travel for yourself and for your attendant:

  • First, complete your own booking online, then
  • Call the Air Canada Medical Assistance Desk immediately so an agent can complete a booking for your attendant on the same flight as yours, and ensure that you have adjoining seats:

1-800-667-4732 (Toll-free between Canada and the U.S.)
1-514-369-7039 (long distance charges apply)
Monday to Friday: 8am to 8pm (Eastern Time)
Saturday and Sunday: 9am to 6pm (Eastern Time)

Advance seat selection

Advance seat selection is not permitted when travelling with an attendant. Seats are assigned manually in advance of your flight by the Air Canada Medical Services desk with the purpose of accommodating your special needs.

 Changing your choice of attendant

Should your choice of attendant change prior to travel, Air Canada will accommodate this change free of charge with 48 hours advance notice.

We will, however, make a reasonable effort to accommodate changes made within this time frame. Certain conditions may apply.

Please call Air Canada reservations  for more information.